Frequently Asked Questions

Please work with your Facilities representative to submit project requests through our project request form. 

  1. Submit Project Form to Student Affairs Facilities by November 1st.
  2. Project will be reviewed and scored by Student Affairs Facilities
  3. Facilities will meet with FMS, ITS and CCD annually to see if any projects are within their scope to consolidate
  4. Facility Manager will move forward if the project is not within an additional scope to Triage it for funding
  5. The triage grid will be reviewed by the Associate Vice President of Student Affairs and the Vice President of Student Affairs for project approval and if needed
  6. Approved projects based on triage scores if needed, will be allocated funding by the Associate Vice President of Student Affairs.
    1. Projects that are not approved will be deferred and the Department will be notified. Deferred projects are eligible for resubmission annually. A project NEEDS to be resubmitted by November 1st of each year if it would like to remain on the deferred list.
  7. Approved projects will be assigned a Project Manager, timeline, and budget that matches the approved scope.
    1. If a project is under $25,000 and there is no structural work it will done through Student Affairs Facilities pending approval of the Provost of Planning and Design. All projects over $25,000 or require structural work will need to engage USC’s Capital Construction Department (CCD) where a new project manager will be assigned to assist your facility representative.

The Division of Student Affairs takes a holistic approach to office space allocation across all departments based on the following framework in conjunction with the USC Policy on Space Planning.

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Please submit a service request with the key number, building, suite and room number you would like to access. For card access or de-activation please email

You will only be able to access space in your direct department.

Furniture must be purchased from an approved furniture dealer through the procurement website. It is preferred that the furniture line/aesthetic remain the same as the existing space. Keeping continuity is ideal, any and all office furnishings should be done so in a common direction. This will keep the building look consistent, maintained and fresh.

Furniture Guidelines

All furniture is property of the Division of Student Affairs. Before disposing, selling or sending any furniture to Surplus you MUST notify 

Someone will schedule a time to assess the furniture and offer it to other members of the Division of Student Affairs or the Office of the Provost.

If the furniture is not needed SA Facilities will coordinate pick-up with USC Surplus. If the furniture is in insufficient condition, we will schedule a time for it to be disposed.

Additional fees for disposal will apply.

A service request number is issued by USC Facilities Management Services. This number will track the day you submitted the project and the status of the project.

You may email to follow up on your ticket status.

All projects require an initial walk through by your Facility representative. Once a cost is determined you will received a quote. Once the quote is funded through an Internal Requisition your project will be scheduled for completion. 

Submit a Service Request

Submit a general service request (Custodial, Keys, Temperature Adjustments, Minor Repairs, Single Trade, Keys & Access)
Submit request

Project Requests

Submit a Project Request exceeding $10,000
Create request

Emergency Procedures

Quick Resources for Emergency Preparedness
Learn more